Terms & Conditions

RETURNS

Our policy lasts 7 days. Items must be unused and in the same condition that you received it. It must also be in the original packaging with receipt. 

EXCHANGES & REFUNDS

If an item is faulty ( not including damage from transit) Bella Rose Boutique may replace the product or may offer a refund or may offer a store credit, Bella Rose Boutique must be notified within 7 days and Item must be returned to complete this process. If you are unhappy with the product, Bella Rose Boutique may at it's own discretion, exchange the item or offer a store credit. If you need to exchange it for the same item, send us an email at info@bellaroseboutique.com.au and send your item to: 5 Stockton Street Nelson Bay  AU 2315.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund or exchange the cost of return shipping will be deducted from your refund. 

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